Technical help before and after purchase
Find common answers or contact our team for project and product support.
Information for customers and project owners
How do I know the right solar system size?
System size depends on your electricity consumption, peak loads, available installation area, backup duration and budget. Our team performs a load and site assessment before recommending equipment.
Can the system work during a power outage?
Yes. A hybrid inverter combined with suitable batteries can keep selected loads operating during outages. The available backup time depends on battery capacity and connected loads.
Do solar products include warranty?
Warranty periods vary by manufacturer and product type. Product pages and quotations can show the applicable panel, inverter and battery warranty.
How can I request a project quotation?
Use the Request Quote form and provide your contact details, location and energy requirements. Our sales and engineering team will contact you to arrange the next step.